has designed its own data-based computer system to track and
control all orders received from customers.
The system is
windows-based and comprises a file server and local area network
with 10 work stations through the factory for tracking of all
customer jobs. The system incorporates generation of job cards,
invoice control, proof of delivery and transport. The system
allows for complete traceability in line with the quality
management system at P.H.
The information system also
provides an excellent management tool for the servicing of
customers and has resulted in major improvements in customer